Shipping Policy


Thank you for visiting and shopping at our website. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed approximately within 2-3 business days. Please allow another 3-5 working days for transit. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order,

We will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email,

Once your order has shipped containing your tracking number(s). The tracking

number will be active within 24-48 hours.

Customs, Duties and Taxes

Tribal Timouri Rugs is not responsible for any

customs and taxes applied to your order. All fees imposed during or after

shipping is the responsibility of the customer (tariffs, taxes, etc.).


Tribal Timouri Rugs is not liable for any products damaged or lost during shipping.

If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Our Returns Policy provides

detailed information about options and procedures for returning your order.